MAINTENANCE PACKAGES
Keep Your Security Systems Performing at Their Best
Our maintenance packages ensure your security systems continue to perform reliably long after installation, giving you confidence that your property is protected when it matters most.
CCTV systems, alarm systems, and physical security components all experience wear over time, whether through weather exposure, electrical faults, software updates, or general usage. Without regular maintenance, small issues can go unnoticed until they develop into system failures or reduced performance at the worst possible moment.
Whether you are a homeowner, landlord or business owner, by choosing one of our maintenance packages, you benefit from ongoing professional oversight, preventative checks, and priority support if anything goes wrong. Instead of reacting to problems after they occur, your systems are routinely inspected, tested, and optimised to reduce the risk of failure.
It also provides peace of mind knowing that your security setup is being looked after by experienced specialists who understand how to keep it working at its best, ensuring your home or business remains properly protected all year round.
Choose Your Level of CCTV Cover
Essential yearly maintenance to keep your system running smoothly.
🥉 Bronze Package
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One on-site visit per year
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System health check (DVR/NVR)
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Live view verification (all cameras online)
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Visual inspection of cabling and Recording & playback function test
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Mobile app/remote viewing access check
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Detection of obvious camera failures or dropouts
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Storage status check (recording availability)
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Time/date sync verification
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Cleaning of lenses and housing
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Visual inspection of cabling and connections
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Firmware and software updates (where applicable)
More frequent servicing with added protection for peace of mind.
🥈 Silver Package
Includes everything in the Bronze Package, plus:
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Two on-site visits per year (every 6 months)
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Full image quality checks
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Infrared (IR) night vision performance check
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Camera alignment and coverage check (blind spot identification)
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Hard drive health check & recording capacity review
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Cable testing and connector inspection
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Motion detection sensitivity review
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External camera housing condition check (weather damage, condensation)
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5% reduction on total invoice charge for any new installations
Complete cover with priority response and added benefits.
🥇 Gold Package
Includes everything in Silver Package, plus:
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Two extended on-site visits per year (every 6 months)
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Full multi-camera system audit
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Advanced fault diagnosis
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Network performance & bandwidth stability check (IP systems)
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System optimisation (camera angles, detection zones, recording settings)
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Annual performance review with upgrade recommendations
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Full system deep clean (lens, housing and seals)
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Minor consumable parts included (connectors, fixings and seals)
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Priority response and reduced labour rates
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10% off total invoice for any new installations
Choose Your Level of Alarm Cover
Essential yearly maintenance to keep your system running smoothly.
🥉 Bronze Package
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One on-site visit per year
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Full system activation test
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Keypad / control panel function check
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Siren and external sounder test
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Basic PIR / motion sensor response test
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Door & window contact functionality check
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Battery status check (main panel & key components)
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Alarm arm/disarm verification
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Fault log review (if available)
More frequent servicing with added protection for peace of mind.
🥈 Silver Package
Includes everything in the Bronze Package, plus:
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Two on-site visits per year (every 6 months)
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Full zone-by-zone sensor testing
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PIR sensitivity performance check
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Communication test (app alerts / monitoring connection)
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Battery replacement recommendations (where needed)
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Tamper detection system check
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External bell box inspection (weather damage, sound output)
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Entry/exit delay timing review
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5% reduction on total invoice charge for any new installations
Complete cover with priority response and added benefits.
🥇 Gold Package
Includes everything in Silver Package, plus:
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Two extended on-site visits per year (every 6 months)
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Full system recalibration (sensor optimisation)
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Advanced fault tracing & diagnostics
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Backup power resilience testing
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Signal strength check (wireless systems)
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Smart app integration testing (notifications, alerts, history logs)
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Annual system reliability audit
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Expansion readiness check (future sensor additions)
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Security best-practice review (risk reduction advice)
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Priority response and reduced labour rates
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10% off total invoice for any new installations
Choose Your Level of Property Cover
Essential yearly maintenance to keep your system running smoothly.
🥉 Bronze Package
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One on-site visit per year
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Door lock and handle condition check (front, rear, side access)
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Window lock and handle functionality check
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Visual inspection of gates and entry points (including hardware)
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Basic security lighting functionality test
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General wear-and-tear identification
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Simple alignment checks on doors/windows
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Identification of obvious weak points
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Check functionality of bollards (where fitted)
More frequent servicing with added protection for peace of mind.
🥈 Silver Package
Includes everything in the Bronze Package, plus:
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Two on-site visits per year (every 6 months)
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Sash jammer / window restrictor testing
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Garage door lock and security check
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Gate hinge, latch, and movement inspection
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Lubrication of locks, hinges, and moving parts
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Door frame alignment and strike plate inspection
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External lighting coverage and sensor trigger test
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Perimeter vulnerability identification (access routes)
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Security hardware condition grading (good / fair / needs attention)
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5% reduction on total invoice charge for any new installations
Complete cover with priority response and added benefits.
🥇 Gold Package
Includes everything in Silver Package, plus:
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Two extended on-site visits per year (every 6 months)
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Advanced vulnerability mapping (entry-point risk analysis)
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Priority repair scheduling for failing components
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Integration advice with CCTV & alarm systems
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Anti-intrusion improvement recommendations (deterrent strategy)
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Seasonal security risk review (weather / visibility / lighting impact)
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Full verbal property defence optimisation plan
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Priority response and reduced labour rates
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10% off total invoice for any new installations
Business Hours
Mon-Fri (8am - 6pm)
Saturday (9am - 6pm)
Sunday (10am - 4pm)
Out of Hours/Emergency Support
Please Call: 07542 715038
SecureStone UK Limited, registered as a limited company in England and Wales under company number: 17133668.
Registered Company Address: 21 Clare Road, Halifax, West Yorkshire, England, HX1 2HX.
